Common import/export issues

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Maggie C.
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Issue

When importing/exporting my file, I receive error messages.

Answer

There are many reasons for import/export errors. These are the most common issues in order of frequency:

  • Invalid XML file format
  • Duplicate string IDs: Our platform only accepts UNIQUE string IDs (this includes strings and plurals). Many errors will occur otherwise.
  • Duplicate strings in plural phrases: Our platform does not accept the same phrase for plural phrases (e.g. "one": apple, "other": apple). Please check your strings again.
  • Incorrect code: Usually a tag is missing, has not be closed, or there is extra whitespace. Please double check file.
  • CDATA issues
  • Invalid/invisible characters: Especially for iOS, exporting string files from your Xcode will result in added "invisible" characters, known as BOMs. To remove, open file in editors that detect BOMs and upload again.

If none of the above apply, please contact support.

 

Comments

2 comments

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  • Avatar
    Steven Stokes

    @house of hazards Collaborator user roles refer to the different levels of access and permissions that can be granted to individuals who are working together on a project or platform. Understanding collaborator user roles is important because it helps to ensure that everyone on the team has the appropriate level of access and can perform their assigned tasks effectively.

    Here are some common collaborator user roles and their typical responsibilities:

    1. Owner/Administrator: This is the person who has full control over the platform or project. They are responsible for creating and managing user accounts, setting user permissions, and managing all aspects of the platform.

    2. Editor/Contributor: This type of collaborator can create and edit content, but they do not have full control over the platform. They may be able to add or remove content, but they cannot change the overall structure or settings of the platform.

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    Emma Brown

    When exporting from Xcode or some IDEs, files may contain BOM characters that cause errors. You need to use an editor that can detect and remove the BOM. 

    Geometry Dash

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